Complaints Notice

If you have a complaint or concern about ThinJack’s activities or conduct which is unanswered or unresolved then you may write to Guy Bromby, Managing Director,ThinJack Ltd, Unit 6, Westhill Business Centre, Arnhall Business Park, WESTHILL, Aberdeenshire AB32 6UF saying clearly what the problem is, how you would like it resolved and how we may call and e mail you. Please head your letter “Complaint” and address it to me personally. I will take it seriously. If you would prefer to make your complaint to ThinJack Ltd through a third party, we will try to arrange this. We will not accept anonymous, vexatious or frivolous complaints or those containing abusive language or threatening sentiment.

The UK Government encourages companies to establish or join effective grievance mechanisms for those potentially affected by their activities. It also encourages companies to review their existing grievance mechanisms to ensure that they are fair, transparent, understandable, well-publicised and accessible by all.” Source: “United Kingdom” in “Government Policy to Stimulate International Responsible Business Conduct”. January 2018. Page 60. Paragraph 8.3.1. ThinJack Ltd expects other organisations and individuals it deals with to act in a similar responsible manner. Thank you